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Frequently Asked Questions
We are focused on providing our clients with the highest level of quality and excellent customer support.
How can I schedule an appointment for service?
To schedule an appointment for service at Russo Automotive Works, you can either give us a call or fill out a "CONTACT US" form with all your information, and we will reach out to discuss the job and coordinate an appointment.
How long does it take to complete a repair or service?
The duration of a repair or service depends on the specific nature of the work required. Currently we are working on a 24 hour turnaround for all repairs and services. More complex repairs or diagnostics can take several days. Our team will provide you with an estimated time frame when you schedule your appointment.
Do you provide warranty coverage for your repair or service work?
We stand behind the quality of our repair & service work and provide warranty coverage on our services. The specific warranty terms may vary depending on the type of repair or service performed. This can be discussed while scheduling your appointment.
Can you work on all makes and models of vehicles?
Yes, we have expertise in working on all makes and models of vehicles. Whether you drive a domestic or imported car, SUV, truck, or hybrid vehicle, our skilled technicians are trained to handle a wide range of automotive brands.
What payment methods do you accept?
At Russo Automotive Works, we accept various payment methods for your convenience. We accept cash, major credit cards (such as Visa, Mastercard, and American Express), and mobile payment options (Venmo).